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For many, the decision to outsource has resulted in resource reductions, infrastructure reformulation, and a new operating model being deployed. Today’s events have prompted many to reconsider their offshore/nearshore ventures and have seen subtle reductions in return on investment (ROI) benefits.

In one of our current White Papers, Mr. Durant discusses what he calls “retrosourcing”. Retrosourcing is the process of reversion control for outsource engagements. Jerry compares retrosourcing to the ejection seat on a plane flying at full speed. According to Mr. Durant, Retrosourcing is comprised of 6 stages including: Pre-Ejection, Ejection Alert, Ejection Sequence, Eject-Eject-Eject, Engage Recovery, Root-Cause-Analysis, and Return-to-Operations. These stages are discussed in detail and followed up with a section on how to apply retrosourcing. It is important for any size company to consider their position in the global market because social and economic factors are constantly changing and the decision to outsource may not always be the most efficient means of doing business. Retrosourcing is simply one measure to always leave the door-open to ever changing conditions in the outsourcing arena.

Jerry E. Durant is Chairman Emeritus/Founder of The International Institute for Outsource Management and Managing Director of Certellus Corporation. He has been actively involved in outsourcing since 1988 and serves as Sr. Technical Advisor to the Outsourcing Institute and The Beijing Association of Sourcing Services (BASS).

To learn more about Mr. Durant and to view the complete White Paper, visit www.aspe-sdlc.com/offers